PAYMENT OF INVOICES
Invoices are mailed to the billing address.
Invoices are due 30 days from the date of invoice. Interest will be
charged on late accounts. Payment is in U.S. funds.
Wire Transfer Routing Instructions for Non-Canadian Customers
Payments in U.S. Dollars from Financial Institutions and Banks
worldwide can be made through the domestic USA Payments Network (Fedwire
or CHIPS) through Harris Bank International Corporation, New York.
All Fedwire and CHIPS payments require BOFMCAM2 to be recorded in
the Beneficiary’s Bank (BBK) field and Living Elements Ltd.,
name along with their 11-digit Account Number Identifier 07444603655
recorded in the Beneficiary Customer (BNF) field. Please do not record
Beneficiary’s name and Account Number identifier as free format text
in the Details of Payment (OBI) field.
Payment Routing Instructions
Pay through: HATRUS33
Bank of Montreal, 1505 Lonsdale Ave., North Vancouver B.C.
(BBK field or SWIFT field 57a)
Beneficiary Customer: 07444603655 Living Elements Ltd.
343 E. 11th Street, N. Vancouver B.C., V7L 2H1
(BNF field or SWIFT field 59)
Important note: Please follow the above instructions exactly in
order to ensure that your account is credited with payment.
Please include all service charges in the payment amount.
VENDOR PROFILE FOR LIVING
ELEMENTS LTD. top of
President: Philip E. Bruecker
Function: Collector of marine fishes, invertebrates
and plants for scientific and educational purposes. (Canadian waters
Years of Operation: Nine (previous positions held at
the Vancouver Aquarium; collector, aquarist collector, chief
Number of staff: Five Combined years of experience:
Licenses and Permits Held:
- U.S. Federal Fish and Wildlife Permit #LE822022-0
- Canadian License to fish for scientific,
experimental or educational purposes for Fraser River and Coastal
Region, BC waters Southern Region, Resolute Passage, Nunavut.
Veterinarian: Craig Stephen, Ph.D., DVM, Nanaimo,
- Monterey Bay Aquarium. Tel: (408) 648 4800
- Steinhart Aquarium. Tel: (415) 750 7250
- Vancouver Aquarium. Tel: (604) 659 3400
Neither the proprietor nor Living Elements Limited
have been charged or convicted by any Federal, Provincial or State
agency for violation of animal welfare legislation or infractions to
the Canadian Fisheries Act.
TERMS AND CONDITIONS
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ALL ORDERS ARE SUBJECT TO THE TERMS AND CONDITIONS LISTED BELOW:
- To order live marine organisms
You can order by mail, telephone, FAX or e-mail.
If you are a first time customer please supply us the following
information: business or institution name, street address,
department, city, state, postal or zip code and recipient’s name,
telephone number, pager and/or cell phone number, fax number and/or
For first time clients, we require 100% pre-payment of your first
three orders prior to shipping.
Please place orders with as much advance notice as possible. Most
of our specimens are collected from the wild. Collecting success is subject to
weather conditions and naturally fluctuating populations. While we
do our best to deliver as soon as possible, it is sometimes
difficult to predict collecting conditions so please order early to
ensure you will be able to receive the specimens on time. If a species is not available, we
may suggest to
substitute it with a closely related species.
- Shipping containers and shipping charges
Container and shipping charges are extra. We will be able to
estimate the number of shipping containers at the time of order but
exact shipping charges will vary as each order is custom packed for
optimum shipping conditions.
A delivery fee is charged with each order. Fees vary according to
which airport the shipment is delivered to. We offer delivery to
Vancouver International Airport (U.S. $40 per shipment), Federal
Express in Bellingham, WA (U.S. $50 per shipment), Bellingham
International Airport, WA ( U.S. $50 per shipment) and Seattle
International Airport, WA (U.S. $70 per shipment). Our airport
delivery charges are at least 50% less than those of any regular
delivery service. By bringing specimens directly to the airlines we
are able to attend to last minute concerns and can direct the manner
in which the airlines initially handle your freight. All shipments are sent F.O.B.
Live specimens will be shipped via Federal Express Priority
Overnight or via Air Cargo. We will make every attempt to find the
most efficient and cost effective routing to your destination. For
shipments via Air Cargo, customers are responsible for pick up at the
airport. We notify customers when the shipment is "en route"
and track its progress if possible.
Freight charges are collect, on your airline account, or pre-paid
by the customer, the former two options are preferred.
Please let us know if you have a preferred carrier (with your
account number) or any other special requirements.
All our shipping containers conform with IATA regulations.
Container TYPE 51 and 52 are used.
For shipments within the continental United States, we supply all
the necessary documents. There is no additional charge if the
shipment clears customs at the place of destination. An additional
fee is charged for deliveries where we clear customs and US Fish and
Wildlife and US Customs (U.S. $100, this includes disbursements to
USFW and US Customs).
For shipments overseas, please advise us of your specific
documentation requirements for the import of live animals into your
country. We are able to supply any specific documents required,
including Canadian Government certified Veterinary Health
Certificates (US $170 per certificate, this includes all
disbursements). Please note that document preparation will require
up to two weeks.
Signed copies of our vendor profile (see Appendix) are sent upon
- Husbandry support after you receive your shipment
We are a company that cares about our animals and are committed
to excellence in animal husbandry and customer satisfaction. We
adhere to high collecting standards and support public education and
marine conservation. Our current staff consists of highly
experienced cold water collectors and aquarists, who have extensive
knowledge and experience in the Aquarium industry. We will try to
answer questions or help solve problems that you may have regarding
our local species or displays.
We guarantee live arrival of our specimens unless there is
negligence on part of the carrier or other events beyond our
- Avoid the introduction of exotics to your area
Dispose of shipment materials and water thoughtfully (they can be
sterilized with bleach and neutralized with sodium thiosulfate prior
to disposal, or in the case of the containers prior to recycling)
and maintain specimens in biologically closed systems.